Solar Panels, Topsham, Devon

AT A GLANCE

Location: Topsham, Devon
System capacity: 3.71 kWp
Energy generated pa: 3,104 kWh
Carbon savings pa: (kg) 1,642

SunGift restores customer’s faith in renewable energy

Topsham resident Malcolm Waite had been investigating having solar PV installed for almost 10 years, but a bad experience with a poor solar thermal installer left him wondering if renewable energy would be the best option.

That’s until he contacted SunGift Energy to help rectify his solar thermal problems and he found an installer that he could trust.

“When my solar hot water system stopped working last year I went back to the company that put it in,” said Malcolm, “but they were unresponsive and their backup was non-existent. That’s when SunGift stepped in to help. Their service was second to none and they rectified the problem immediately, showing me how reliable they are as a company.”

Opting for excellent customer service

“I’ve been considering a solar PV system for almost 10 years now,” he added, “and the most important consideration for me was to ensure that I would get reliable job done by a company that would continue to give me excellent customer service long after my system was installed. SunGift not only have a reputation for their exceptional after-sales support, but also I had first hand experience of the high-quality work they carry out.”

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Full survey and bespoke design

After carrying out a detailed site survey and a drawing up a bespoke design, SunGift installed a 3.84 kWp solar PV system for Malcolm using panels by BenQ, which manufactures some of the world’s most advance solar technology.

Comprehensive warranty

SunGift’s service also included a five-year insurance-backed workmanship warranty, a structural assessment, an energy performance certificate, full

scaffolding for the job, and other world-leading components such as a Solar Edge inverter and K2 roof fixings.

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